Service

B

esides the quality of the product, is enhanced (also) the service to the client. There is a limit which we all must respect. It is time. It seems that there is always less time at our disposal, to be able to cultivate the things we like most. It is sufficient to make a phone call, you make an appointment at the time and place indicated by the client – in any city of Italy – so that he can take a look at the shirt in all its manufacturing, feel by hand the quality of the fabric, choose the model of the neck, and combine the most fantastic ties. After having created the first model, I too, personally, will go to the client to make the first test.Obviously, even the others. Having delivered the shirt, the client will be informed to verify the product and to make a control, afterwhich, the paper model will be conserved till the next desire.

How much time was necessary? Very little.The result? Having satisfied the need of the client, involved with a different types of work commitments, and created for him shirts and ties that satisfy all his desires for elegance. And for the future, a simple phone call, a brief appointment, to select the new fabrics and delivery, in care of Domenico Longo.

Quality / 100%
Availability / 100%
Satisfaction / 100%

Service